Job Description
Mission:NOVA Site Manager

POSITION TITLE:     Mission: NOVA Site Manager
REPORTS TO:     PRESIDENT & CEO
STATUS:     Full-Time, Regular
LOCATION:     Arlington, VA

SUMMARY:: Responsible for oversight and overall administration, execution and operations related to the Mission: NOVA ministry center. Develop and manage relationships with stakeholders and partners.

SPECIFIC RESPONSIBILITIES:

50% Management

• Manage the Mission: NOVA Center operations to be effective, cost-efficient, purposeful, excellent, and reaching many in need
• Manage day-to-day operations and facility maintenance
• Manage Mission volunteers onsite
• Run the operations of the food and clothing pantry
• Coordinate all of the various service providers participating in the Mission’s space
• Track and report deliverables, benchmarks, and successes of the program
• Maintain a positive relationship with the landlord, local government, and others as assigned

40% Community Relations

• Build partnerships that open doors to additional opportunities to enrich the lives of those in need
• Develop, execute, and evaluate special outreach projects/events
• Recruit people from the community who are in need to join our programs

10% Leadership

• Provide spiritual leadership and a pathway towards spiritual maturity by teaching/modeling Biblical principles
• Evaluate performance and create opportunities for volunteer support
• Evaluate and monitor the progress of Mission: NOVA’s programs
• Model teamwork by supporting other staff of Central Union Mission

Requirements:

• Bachelor’s degree from an accredited university/college.
• At least 5 years of experience managing a direct service program or related discipline.
• Bi-lingual in Spanish & English.
• Solid knowledge of the agencies that provide social services to people living in Arlington County and surrounding area.
• Ability to manage multiple projects in a fast-paced, flexible, organized environment.
• Must be able to communicate effectively
• Excellent interpersonal skills with ability to interact with people from a variety of backgrounds.
• A demonstrated passion for ministry, advocacy and issues surrounding homelessness and poverty.
• Strong management and interpersonal skills with ability to sustain good working relationships with a variety of stakeholders.
• Ability to do some hands-on work with the ability to push, pull, lift 25lbs
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Senior Manager, Grants & Stewardship

POSITION TITLE:     Sr. Manager Grants & Stewardship
REPORTS TO:     VP of Development & Partnerships
STATUS:     Full-Time, Regular
LOCATION:     Riverdale, MD

SUMMARY:: The Senior Manager, Grants & Stewardship supports fund development outcomes through grant research, writing, reporting, and donor stewardship. Connects the community and donors more deeply with Central Union Mission through speaking engagements, tours, customized communications, and networking opportunities for the purpose of further engaging individuals, churches, companies, and groups in volunteerism and philanthropy.

SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

40% Grant-Writing and Proposal Development

• Responsible for all aspects of grant application process and funding cycle, including research, writing, and reporting.
• Develops, implements and manages strategic plans to secure funding from local, regional, and national corporations and foundations as well as workplace giving programs.
• Researches and identifies prospective funding sources and ensures stewardship of current partnerships.
• Works to ensure effective proposal content and meaningful grant reporting, accurately and on time.
• Develops and maintains tracking and reporting system for grant proposals, awards, and prospects to ensure the timeliness of submissions and reports in advance of published deadlines.
• In partnership with the Vice President of Development, meet with foundation and corporation representatives for solicitation, stewardship, and reporting.

40% Stewardship and Donor Relations

• Project management oversight and detailed execution of stewardship activities including impact reports, acknowledgement, donor recognition, thank you notes, etc.
• Drafts donor acknowledgments and collaborates with team members to ensure their timely and accurate completion.
• Helps plan and implement donor cultivation and stewardship events (volunteer experiences, site tours, receptions, cultivation/appreciation events) for mid and major gift donors.
• Thinks strategically about donor engagement, providing creative solutions to develop meaningful and mutually rewarding relationships with donors at all levels.
• Fields inquiries from donors about their giving. Consistently demonstrates exemplary customer service and provides excellent relationship management and prompt follow-up.
• Maintains accurate and detailed records of donor correspondence in database daily.

20% Community Engagement

• Researches, recommends, and implements strategies to raise the positive profile of Central Union Mission among civic, business, and church leaders in the local community.
• Educates the community through site tours and speaking engagements.
• Manages church partnerships in coordination with Vice President of Development.
• Supervises Volunteer Coordinator. Select, train, and provide development opportunities, performance appraisal and counseling. Ensure performance of individual is meeting goals.
• Other duties as assigned by VP of Development & Partnerships.

Requirements:

• Bachelor’s Degree from a nationally accredited university/college with 3-5 years of relevant experience.
• Demonstrated, successful experience researching and writing grant proposals is required.
• Exceptional interpersonal skills; excellent written and verbal communication skills (critical and creative writing skills).
• Highly organized with acute attention to detail and time management.
• High capacity to prioritize and meet multiple deadlines/responsibilities.
• Comfortable with public speaking and skilled at creating compelling presentations based on the audience, using examples and stories that resonate with listeners.
• Strong project management skills and deadline tracking.
• Exceptional attention to detail.
• Practical experience and skills with the elements articulated in this job description.
• Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint, etc.
• Experience with donor CRM software is required.
• A demonstrated passion for ministry and issues surrounding homelessness and poverty.
• Ability to sit or stand for sustained periods of time, ability to lift up to 50 pounds, and other basic physical abilities required.
• This position requires the ability to drive one’s own car and travel at times. Must have a valid driver’s license and a clean driving record, ability to travel locally within the Metro DC area.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Operations Manager

POSITION TITLE:     Building Operations Manager
REPORTS TO: President & CEO
STATUS: Full-Time Regular

SUMMARY:: The Manager of Operations is an essential position responsible for all aspects of building operations and maintenance to ensure the proper level of service to staff and guests. The person in this role collaborates with staff to ensure smooth operations and supervises staff who manage maintenance of the Mission’s fleet of vehicles. This individual develops strategies and internal process controls to ensure the proper management and oversight of expenditures, mitigate risk, and promote the efficient allocation of resources, timely project completion and quality product delivery that exceeds expectations. Must be able to provide Mission wide operational strategies and opportunities for improvement. The Manager of Operations is committed to a set of sound principles grounded in faith and founded upon sound workplace ethics and evidence-based best practices that inspire transformation and can develop long term relationships with vendors who provide support to the Mission. Other duties as assigned by the Chief Operating Officer/and or President CEO.

RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

90% Building Maintenance & Training

• Direct responsibility and proactive oversight of all physical plant operations
• Proactively manage the maintenance schedule for all facilities
• Manage the relationship with repair vendors (mechanical, electrical, HVAC, etc. contractors)
• Supervise groundskeeping and janitorial staff.
• Mindfulness to ensure that all jobs are completed in an exemplary manner and potential hazards, or warning signs are identified and addressed in a timely manner.
• Performing quality checks on HVAC, air conditioning, plumbing, electrical and chemical supply systems
• Manage and address building security and safety issues.
• Testing and recommending new maintenance products.
• Coordinating deliveries from vendors and suppliers
• Maintain records of repairs and preventive maintenance, including development and responsibility for maintenance calendar.
• Training junior staff or trainees, if applicable.

10% Building related Services

• Oversee security systems at the shelter.

Requirements:

• Associate or bachelor’s degree in a related discipline; or relevant trade school credentials.
• At least 5 years of experience in process management, project management; building operations or similar management preferred.
• People skills to interact with employees or residents of the building in a pleasant manner.
• Basic carpentry, electrical and plumbing knowledge/skills/experience preferred.
• Excellent organization skills and self-management required.
• Knowledge of data and performance management tracking.
• Some working knowledge of OSHA regulations preferred.
• Must be a compassionate, ethical, and transformational manager.
• Motivated and upbeat, effective team building skills.
• Collaborator with experience reporting to executive leadership and building relationships with multiple stakeholders and vendors.
• Ability to navigate complex networks and systems.
• Able to interpret, apply and communicate policies and procedures and deliver innovative solutions.
• Must have a working knowledge of MS Office programs.
• Excellent written and verbal communication; emotionally intelligent, interpersonal, and collaborative skills.
• Able to adhere to the physical demands of the job which may periodically include prolonged sitting, standing, walking and periodic lifting of 50 lbs. or more. (range of motion includes walking squatting, bending, kneeling, driving) Physical stamina to manage a full shift of being active and working on a building.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Cooks II

POSITION TITLE: Cook II
REPORTS TO: Kitchen Manager
STATUS: Full-Time, essential
LOCATION: Washington, DC

SUMMARY:: The Cook II accurately and efficiently cooks meats, fish, vegetables, soups, and other hot/cold food products as well as prepares and portions foods prior to cooking. Performs other duties in the areas of food and final plate preparation including preparing food items in advance. Assists with food reception and storage, serving (including special events) and works with Mission volunteers and others working in the kitchen.

SPECIFIC RESPONSIBILITIES:
Essential duties and functions include, but are not limited to the following:

60% Planning, preparation, service of meals in the following areas:

• Prepare a variety of meats, seafood, poultry, vegetables and other food items in broilers, ovens, grills, fryers, and a variety of other kitchen equipment according to standardized recipes.
• Assumes 100% responsibility for quality of products served.
• Knows and complies consistently with our standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
• Stocks and maintains sufficient levels of food products at line stations to assure a smooth service period.
• Portions food products prior to cooking according to standard portion sizes and recipe specifications. Maintains a clean and sanitary work-station area including tables, shelves, grills, broilers, fryers, convection oven, flat top range and refrigeration equipment.
• Assists in food prep assignments during off-peak periods as needed.
• Closes the kitchen properly and follows the closing checklist for kitchen stations. Assists others in closing the kitchen.

20% Food Handling

• Participates in the prep/cooking of high-yield meal service.
• Supervises and trains assigned program participants to handle food properly.
• Receives and organizes food arriving at/departing from the Mission.
• Handles, stores, labels and rotates all products properly. Perform pantry storage duties of food items.
• Responsible for enforcing restricted access to the kitchen and pantry – authorized personnel only.
• Assists with Pantry organization.

10% Volunteers, Community Engagement and other

• Coordinates and supervise Mission kitchen volunteers during their shift.
• Supports and helps with community events utilizing volunteers.
• Supports Mission special projects/events.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Kitchen Manager

REQUIRED QUALIFICATIONS:

• A minimum of 2/3 years of experience in food preparation, cooking and serving.
• Food Handler’s License Serv/Safe Food Manager Certification
• 12 months experience in a non-profit or similar environment working independently in a commercial kitchen.
• Excellent communication and organizational skills.
• Active driver’s license and transportation.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to lift, stir, and manipulate large cooking vessels of food.
• Frequently walk short distances.
• Continuously stand.
• Frequently bend or twist at the neck or torso.
• Continuously grip.
• Occasionally reach, stoop, kneel and crouch
• Ability to lift to 40 pounds.

Interested and qualified candidates must contact Carrie Kelley at ckelley@missiondc.org .

Job Description
Senior Social Worker

POSITION TITLE: Sr. Social Worker
REPORTS TO: Senior Director of Social Work
STATUS: Full-time, regular
LOCATION: Washington, DC

Summary:: This position is an exciting opportunity to serve with one of the most respected and impactful organizations in Washington, DC. Central Union Mission has been serving the homeless and low-income families in the nation’s capital for 140 years. The Mission has some of the most strategic programs in the nation for combatting homelessness and poverty. The individual in this position will provide services and support at the Mission’s Comprehensive Family Resource Center (CFRC) and all other programs and ministries under the direction of the Senior Director of Social Work as necessary.

Specific Responsibilities:

Essential duties and functions include, but are not limited to the following:

80% Case Management and Related Services and Supports

• Conduct intake and assessments: cognitive, functional, environmental, psychosocial data, etc.
• Provide counseling support
• Conduct crisis intervention support
• Refer clients to available therapeutic, social service, educational and medical resources when appropriate.
• Plan, seek, advocate, and monitor services from various social service or health care organizations and staff on behalf of a client.
• Assist with developing support systems to meet client needs by identifying and coordinating with a variety of available service providers necessary to maintain independent living, self-sufficiency and family stabilization
• Actively pursue venues to acquire knowledge of the broader community that enhances the service delivery process
• Plan, coordinate and execute, as appropriate, events that promote well-being (spiritual health, mental health, social-emotional, cognitive, physiological, environmental, financial, etc.)
• Become familiar and gain a working knowledge of agency policies and procedures
• Assist in completing surveys and other types of information gathering
• Assist population in completing critical applications (food stamps, Social Security, identification cards, birth-certificates, job/housing searches, etc.)
• Coordinate with the Senior Director of Social work to plan and oversee legal and immigration services from partner providers
• Learn about the special needs, intervention strategies, and behavioral approaches for individuals with challenges such as domestic violence, substance abuse, diversity and family/inter-generational concerns and other challenging issues that plague the population
• Serve as an advocate for equitability in all aspects of the service delivery process
• Attend professional development trainings, as available and appropriate
• Establish and maintain cooperative working relationships with team members
• Maintain a flexible schedule, adaptive to the needs of the ministry

5% Resource Development and Acquisition (not fundraising)

• Research both formal and informal social services or other related services and supports to meet the needs of the population
• Arrange and coordinate meetings, attend community programs, events etc. to build good will

10% Ministry Documentation Support

• Input and maintain up-to-date, accurate entries to the Mission-Tracker system or other necessary documentation vehicles as deemed appropriate and as directed
• Prepare written and statistical reports, as needed

5% Other duties as assigned

• Support the other work of the CFRC and other ministry programs
• Attend work-related meetings, events within and outside of normal working hours
• Must seek opportunities for on-going professional development and acquire necessary training, CEU hours as required for licensure and/or to remain relevant and current

REQUIRED QUALIFICATIONS:

• Licensed Social Worker LCSW or above with three to five years of management related work experience
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint etc.)
• Ability to utilize the internet and other channels for research and to understand how to garner resources
• Possess excellent skills as it relates to results orientation, critical and creative thinking
• Demonstrated skills in working effectively with diverse clients from various backgrounds, ethnicities educational and financial challenges.
• Must be flexible and adaptable in meeting the needs of the client and ministry
• Excellent verbal and written communication skills.
• Motivated and willing to engage in the teamwork process
• Capacity to work independently, prioritize and meet deadlines
• Physical Demands: The position is generally sedentary in nature, but may require standing and walking, and the ability to intermittently kneel down, stoop, bend at the waist, twist at the waist and reach, or sit for long periods of time. Ability to lift up to 30 lbs.
• Ability to operate standard office equipment (copier, fax, printers, multi-line phone systems).
• Must have good vision to read a computer screen.
• Ability to hear and speak to communicate in person, before groups, and over the telephone.
• Manual dexterity of hands and fingers to include repetitive keyboarding, grasping, and reaching to operate a computer keyboard, mouse and/or standard office equipment.
• Agreement with and commitment to Central Union Mission’s mission and statement of faith required. Committed Christian and currently active in a local Christian church required.

For more information or to apply for this position please contact Carrie Kelley at ckelley@missiondc.org .